WBConnect: Supercharge WhatsApp Conversations in Salesforce
Your customers are on WhatsApp—are you? WBConnect brings the power of WhatsApp into Salesforce, enabling seamless communication, AI-powered customer engagement, automation, and data synchronization, all from one platform.
Why WBConnect?
Seamless Messaging
Send and receive WhatsApp messages directly from Salesforce.
More Than Just Text
Share images, videos, and other media to make interactions more meaningful.
Instant Templates
Create and use templates for seamless communication and better engagement.
Verified Business Profiles
Build trust with verified WhatsApp Business profiles
Effortless Customer Engagement
AI-powered smart responses ensure you never miss a message. Task lists created by AI from their interaction help agents stay on track when they log back in.
Broadcast Messaging
Send bulk messages easily while tracking recipient insights.
Smart Marketing & Personalization
Customize communication flows and automate targeted campaigns.
Lead Generation & Smart Data Collection
Capture leads, qualify them automatically, and store valuable customer data directly in Salesforce.
Analytics & Insights
Track metrics to optimize performance.
Always Stay Updated
Instantly sync data with Salesforce, ensuring you have the latest information.
Save Time, Reduce Effort
Let automation handle set communications so you can focus on other tasks.
How It Helps Your Business
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Boost Customer Engagement
Personalized, real-time conversations on their preferred platform.
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Increased Operational Efficiency
Reduce manual effort with automation
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Optimize with Insights
Track metrics and refine your communication strategy.
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All-in-One Communication Hub
Keep every customer conversation organized in Salesforce.
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Scale Your Reach
Target a larger audience with strategic, automated messaging
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Improved Collaboration
Seamless internal communication within Salesforce.
Real-World Impact
Sales Teams
Respond to leads faster, share product information, and close deals quicker.
Customer Service Teams
Provide 24/7 support, create cases automatically, and improve resolution times.
Marketing Teams
Run targeted campaigns, collect feedback, and automate customer engagement.
Ready to transform your customer communication? Contact us today.
Lets TalkOur Products
Pre-built Custom Salesforce Solutions
Transform your workflow: Streamline actions, simplify complex tasks, and increase productivity with our ready-to-use Salesforce apps.
